Digital Account Manager

An East London tech startup is on the lookout for an accomplished digital account manager with experience of working for FMCG clients. In this role, you’ll be engaging with both internal and external partners to deliver against project schedules whilst also building excellent key stakeholder relationships. You’ll be very comfortable presenting ideas and building project pipelines. It’s a fab role with an exciting agency and will suit someone with a keen interest in future facing technologies.

I am looking for a Software Engineer/Fullstack developer to join my clients Product and Engineering team to help them build the leading B2B2C SaaS product. You will work on engineering problems around usability, scalability and privacy, working with some of the world’s leading consumer goods brands and retailers. You will build and maintain a dynamic and extensible platform that helps enterprises connect, evidence and surface supply chain information to create delightful and informative shopper-facing experiences.

The Role

Working as a Software Engineer you will.

Build new features throughout the stack, with integrations with blockchain tech and other services
Help to maintain existing features and support the wider team in achieving company goals
Have a good understanding of the various architectures and components of modern, scalable web application stacks
Communicate complex technical concepts and solutions to team mates, customers and our wider engaged community of organisations and individuals
Take a lean, test-driven approach to solving problems
Proactively look for ways to improve our processes, software quality and maintainability
Learn new skills and technologies to improve your knowledge and ability to contribute to the team

About You
Requirements
You’re looking for a role that brings purpose to your day job. You believe in the potential for technology to help solve systemic challenges and enable positive change for people and planet. You have a strong track record of designing and building software systems using agile methodologies.

Here’s what they’re looking for
Skills

Minimum 3 years experience developing software with some or all of the following Ruby on Rails, modern Javascript (vanilla, React, Hapi.js)
Experience designing and architecting scalable, web-based systems that solve real business problems
Good understanding of the various architectures and components of modern, scalable web application stacks
You will need to be able to communicate complex technical concepts and solutions to team-mates, and occasionally customers and our wider engaged community of organisations and individuals
Ability to pick up new ideas, concepts and technologies quickly
Experience working in lean, iterative ways to create software from the ground up
Interest in future-facing technologies and desire to contribute to building a more sustainable future.

Excellent benefits

It would be an advantage to have links to any accounts on GitHub, BitBucket, etc and be able to talk through your code using a computer during the interview.

All candidates must be eligible to live and work in the UK. No sponsorship for this role.

Head of Concept and Strategy (full time, permanent)

We are looking for an experienced person that knows how to translate a client brief into a marketing strategy and concept with a holistic thinking across all channels but a focus on digital. Creative skills are welcome to steer the design team.

Ideally the person comes with technical knowledge or at least interest as this characterizes a lot of our clients. The beauty of working with the Mittelstand is that you are facing a broad range of diverse clients from small start to global enterprises and across all industry sectors.

–

Fantastic role for an experienced Community Manager to work on a global drinks brand at an award winning integrated Agency.

This great new role is a perfect opportunity for a talented communicator to join an exciting creative account and work with one of the biggest brands in the world, to be their eyes, ears and voice on social media, and the voice of their brands and their business. What we’re looking for:

– Experience working in community management in an agency or client-side
– A “digital native” who just “gets it” naturally
– A social media lover, as both a user and a practitioner
– Experienced with social media management platforms (e.g. Sprinklr and Sprout)
– Comfortable with using social listening tools to pull and interpret social media data, and using that data to inform reporting and new ideas
– A flexible, witty writer, who can quickly change between brand tones of voice and more serious corporate tones, to communicate engagingly with members of the public online
– A person who prides themselves on being well organised and paying extreme attention to detail
– Someone who is good at collaborating with different disciplines and people
– Confident and able to speak up, not cocky & abrasive
– Good under pressure and able to keep focussed – e.g. through crisis comms

The role & responsibilities:
– Community management across the Clients’ portfolio brand and corporate comms social channels – Monitoring & responding to customer questions and interactions – Monitoring and reporting on campaign activity, competitors, key themes & topics – Flagging real-time relevant mentions of the brands or products – Using listening and social media monitoring tools for reporting and on-ground insight into the perception of The Brand on social – Interacting with influencers & stakeholders – Spotting trends & opportunities for reactive content

—

This is a fabulous role for a Talented Account Manager with completely  integrated/360 experience including Digital, Social and OOH.
Our Client is an independent, award-winning, creative agency for impatient brands. Their sole purpose is to make tired consumer brands famous again! They work with high profile, global consumer brands – within the lifestyle, fashion, FMCG and drinks sectors.

Right now, there’s about 30 of them – but that number grows all the time because they’re still young, ambitious and good at what they do.

The role:

As an Account Manager within one of our Client Services team, you will be responsible for the day-to-day running of your accounts including relationship-building with brand managers, strategic development of accounts and end-to-end campaign management.

You will support your Account Director by managing key clients, mapping out brand growth plans, pushing the agency to produce great client work and ultimately, help bring your clients and their brands fame and glory.

As the sole senior front-end developer, you will be working across multiple projects including new builds, site updates, smaller creative projects like EDM creation, digital advertising and social.
Working alongside a senior creative team and a back-end Umbraco developer, you will use current front-end technologies and frameworks to build clean and optimise digital products from both static and prototyped designs and UX with a high degree of accuracy.
You will have the ability to manage your own tasks and work to deadlines as well as working closely with the wider team to help problem solve, provided estimates, and warn of issues as soon as they become apparent.

What they are looking for:

This role is for a Senior Front-End Creative Developer who will be responsible for development of interactive projects from conception through to completion, in a senior-level environment, collaborating with skilled and passionate designers and back-end developers.

Essential skills required include, but are not limited to:

Senior level with 5 years professional experience minimum
Excellent HTML, CSS / SCSS, JavaScript, ES6 and jQuery skills
Experience in using build tools such as Gulp and Grunt
Asynchronous / REST API methods
Solid understanding of how Content Management Systems work
Experience with version control (GIT / Bitbucket)
Excellent understanding of responsive builds
Debugging for mobile and legacy browsers
Good understanding of performance optimisation techniques
Experience with at least one of React JS, Vue JS, Angular JS or other SPA frameworks
Creation of EDM templates that are compatible with most email clients
Awareness of technical on-site SEO requirements
High proficiency in Adobe Photoshop and knowledge Adobe Suite
Strong communication skills
Ability to manage own tasks and work to deadlines
Excellent sense of aesthetic and motion
Exceptional attention to detail
A creative thinker and problem solver

Additional Extras:
Experience with: PHP, WebGL, Unity3D, OpenFrameWorks, Processing
Understanding of front-end performance, CMS integration, Umbraco knowledge, C#, Node JS, Unit testing.

It would be an advantage to have links to any accounts on GitHub, BitBucket, etc and be able to talk through your code using a computer during the interview.

All candidates must be eligible to live and work in the UK.

No sponsorship for this role.

Talented Paid Media Manager/Director required for very cool but very down to earth Influencer agency that specialises in Fashion and Sports related Fashion brands.
You must have solid Paid Media/PPC experience and be especially strong on Business Development as we exceptionally organised.
You will ideally have worked on Fashion or Lifestyle accounts.

The agency is known for helping brands establish a winning approach for social and influencer partnerships to help connect with new and existing audiences and drive tangible business results.
Delivering authentic, best in class campaigns for a diverse range of brands, in partnership with an unrivalled community of highly engaged influencers and underpinned by in-depth reporting.

Talented Paid Media Manager required for very cool but very down to earth Influencer agency that specialises in Fashion and Sports related Fashion brands.
You must have solid Paid Media/PPC experience and be exceptionally organised.
You will ideally have worked on Fashion or Lifestyle accounts.

The agency is known for helping brands establish a winning approach for social and influencer partnerships to help connect with new and existing audiences and drive tangible business results.
Delivering authentic, best in class campaigns for a diverse range of brands, in partnership with an unrivalled community of highly engaged influencers and underpinned by in-depth reporting.

About the role

As an Interaction Designer with us, you will be responsible for participating in projects with a focus on creating intuitive, inclusive and accessible design solutions.

Your work will include designing holistic services that work for a wide range of people, and the design of digital products and supporting the digital design team and wider disciplines to embrace the importance of accessible interaction design.

Your work will require collaboration across our user centered disciplines and go beyond the screen.

You will design in the open, communicating the design decisions within the project team and clients, championing the importance of design and user needs.

You’ll relish working closely with our clients and partners in co-designing services and products with users.

Requirements 

We’re keen to hear from a range of applicants, not just those who have worked in the design or creative industries.

You should be able to demonstrate that you are able to meet some, or all, of the following requirements:

Work in multidisciplinary project teams to design products and services that work for people
Able to working within an agile environment with multidisciplinary teams, knowing your role at each phase of development  
Deliver design work that aligns to our values and business objectives
Collaborate with colleagues, clients and partners to create intuitive and impactful user experiences
Take part in design sprints as both the designated designer and eventually as a facilitator
Create contextually appropriate prototypes (paper, InVision, HTML)
Effectively communicate design ideas using a variety of techniques, including product concepts, service models, user journeys, system maps and/or infographics, wireframes, lo-fi and hi-fidelity digital prototypes
Conduct and undertake analysis of usability tests (e.g heuristic evaluations and A/B testing)

Participate and facilitate a range of design workshops with clients, users and other stakeholders
Undertake design research alongside our Service Designers and User Researchers
Being able to manage your own time and budget on both client and internal projects
Confident in presenting your design solutions to clients and helping them understand the value of user-centred design

Your skills and experience

We’re keen to hear from a range of applicants who can demonstrate some, or all, of the following skills and experience:

Proven interaction design experience including wireframing and website development
A strong portfolio of user-centred, responsive and well-researched design work
Experience in taking feedback from users, clients and peers on your designs
Knowledge of the WCAG 2.1 guidelines and general accessibility criteria
A working knowledge of front-end frameworks (React, Vue.js) and design patterns (MVC, MVVM, Flux, etc.) and understanding of their benefits and constraints
Experience of working with development teams
An understanding of user experience best practice across web and mobile
Experience of using design systems (e.g Gov.uk prototyping kit)

What we offer 

We offer a competitive salary, 29.5 holidays per year (including public holidays), additional annual Christmas closure and a supportive maternity leave policy.

We provide an annual training budget for external opportunities from talks and conferences to more bespoke hands-on training.

We respect that people have commitments and provide flexible working hours through discussion.

We have an annual team-away retreat for us to come together as a company, taking time out to learn, reflect, and eat snacks.

We spend a Friday together every quarter as one studio to run show and tells.

Every Monday morning, we have a team breakfast where we eat together and share our ambitions for the week ahead.

We are an equal opportunity, Disability Confident and Living Wage Foundation employer.

We have a bike to work scheme and free membership to HeadSpace the mental health app.

We support you with a company buddy when you join to get you started.

We strive for diversity in our team. If we’re going to design services for the public we need to ensure our team is inclusive. We welcome applications from people of all backgrounds and ages, however all applicants must have the right to work in the UK.

All applications to agoodhew@redsofalondon.com

Applicants must be able to live and work within the UK without sponsorship.

4 month contract role
£25k + commission bonus
Customer relationship management experience required
Car and UK driving licence required

Product Ambassador Rep / “Product Mentor”